Privacy policy
Last modified: 10 June, 2025
1. Information
At Rise Education Group (trading name of VMG), we are committed to protecting your privacy and ensuring transparency in how we handle your personal data.
This Privacy Policy explains what personal data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
2. Information We Collect
We collect personal data through the following means:
a) Enquiry Forms & Consultations
When you fill out a form or request a free consultation, we may collect:
Name
Email address
Phone number (if provided)
Country of residence
Intended destination or academic interest
Any message or additional information you submit
b) Website Analytics & Cookies
We use analytics tools and cookies (see Section 8) to gather non-identifiable data about how visitors use our website (e.g. IP address, device type, browser type, pages visited).
3. How We Use Your Information
We use your data to:
Respond to enquiries and provide consultations
Deliver our services (e.g. guidance, application support)
Send relevant follow-up information or updates
Improve the performance and usability of our website
Ensure compliance with legal obligations
We will only process your data where we have a legal basis, including consent, contractual necessity, or legitimate interest.
4. Sharing Your Information
We do not sell your data. We may share your information only when necessary:
With trusted third-party service providers (e.g. CRM or booking tools)
With university partners, but only with your explicit consent
If required to comply with a legal obligation
All third-party processors are GDPR-compliant.
5. Your Rights Under UK GDPR
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (“right to be forgotten”)
Withdraw consent at any time
Object to or restrict processing
Request data portability (where applicable)
To exercise your rights, contact us at [Insert email address].
6. How We Protect Your Data
We implement appropriate technical and organisational measures to keep your data secure, including:
SSL encryption for form submissions
Restricted access to administrative systems
Secure third-party tools and hosting providers
7. Cookies Policy
a) What Are Cookies?
Cookies are small text files stored on your device to collect standard internet log information and visitor behaviour data. They help us enhance your experience and understand how you use our Site.
b) Types of Cookies We Use:
Essential cookies – Required for website functionality (e.g. session login, form submissions)
Analytical/performance cookies – Help us understand how visitors interact with the Site (e.g. Google Analytics)
Functional cookies – Remember your preferences and settings
Third-party cookies – May be set by services such as YouTube, Calendly, or embedded tools
c) Managing Cookies
You can accept or reject non-essential cookies via the cookie banner when you first visit the Site. You can also disable cookies at any time via your browser settings.
8. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy policies or practices of other websites. Please review their privacy policies separately.
9. Changes to This Policy
We may update this Privacy & Cookies Policy occasionally to reflect changes in legal requirements or our services. The most current version will always be available on this page.
10. Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise your data protection rights, contact us at:
Email: enquiries [at] riseeducationgroup [dot] com
If you are unhappy with how we handle your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/